SREcon16 Europe

This workshop is structured as a fast-moving but fun game (think fluxx crossed with a hectic oncall shift) but the subject matter is entirely serious: we will use it to explore best practices and pitfalls for managing incidents as a team. You will work as part of a team managing a production outage: we'll go through the entire process from detection of the incident, problem diagnosis, mitigation, and resolution, finishing with the first draft of the postmortem.