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Wednesday, July 13 • 11:40 - 12:20
Leading a Team with Values

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Having a small set of authentic, opinionated, collaboratively formed core values can be the magic ingredient to building a high performing, happy team. In this talk you'll hear the story of how, in the space of a few short months, the Intercom Ops team went from doing OK to AWESOME. We'll tell you about our core values, our values for creating values, our happiness metrics and finally, about how this approach can be applied to other teams.

avatar for Rich Archbold

Rich Archbold

Director of Engineering, Intercom
Richard Archbold is an Engineering Director at Intercom, a highly successful and fast growing Irish technology startup company that provides customer communication software to Internet businesses. Intercom's mission is to make web business personal. Previous to Intercom, Richard has... Read More →

Wednesday July 13, 2016 11:40 - 12:20 IST
Pembroke Room